At Wild Manor, each piece is made to order especially for you by our production partner Contrado, who back all orders with their quality guarantee.
For full information on returns, tracking, shipping, and order queries, please refer to Contrado's Returns & Exchanges policy or contact them directly at contrado.com/contact.
Faulty or Damaged Items
If your order arrives damaged, defective, or incorrect, please contact Contrado directly as they handle all quality issues under their guarantee. You can reach them at contrado.com/contact.
Shipping & Tracking
Once your order is dispatched, all shipping and tracking queries are handled directly by Contrado. Please contact them at contrado.com/contact with your order number for updates.
Cancellations
As orders go into production immediately, Contrado operates a 30-minute cancellation window from the time of purchase. If you need to cancel, you must contact Contrado directly and immediately at contrado.com/contact. Cancellations cannot be guaranteed after this window.
Returns & Exchanges
As each item is made to order, we are unable to accept returns or exchanges for change of mind or incorrect size selection. Please review product descriptions and sizing guides carefully before purchasing.